ArtDigest 10-Year Warranty

Confidence in Every Purchase

At ArtDigest, we take pride in creating premium furniture that reflects timeless design and expert craftsmanship. To ensure your peace of mind, we offer an industry-leading 10-year warranty, providing comprehensive coverage for structural integrity and craftsmanship.

Each piece is crafted using high-quality materials and undergoes rigorous inspections at every stage—from production to delivery. This warranty reflects our commitment to durability, quality, and customer satisfaction.

This Limited Warranty applies exclusively to the original purchaser and is non-transferable. A proof of purchase is required to validate any warranty claims.

What Does This Warranty Cover?

For residential use, ArtDigest provides:

  • 10 years of coverage for structural failures in metal or solid wood components.

For light commercial use, this warranty covers:

  • 10 years of coverage for structural failures in low-traffic commercial environments such as coffee shops, boutique offices, or hotel rooms.
  • Light commercial use is defined as controlled environments where furniture is not exposed to excessive stress, heavy use, or industrial conditions.

Product & Material-Specific Coverage & Exclusions

Frames & Structure

ArtDigest furniture frames are covered for structural defects under this warranty. However, any modifications, improper assembly, or unauthorized cleaning treatments will void the warranty.

Cushion Covers & Slipcovers

Cushion covers, slipcovers, and duvet covers are covered against material degradation but are not covered for pilling, shrinkage, or tearing due to misuse or improper care.

Care Guidelines:

  • Machine wash in cold water with mild detergent on a gentle cycle.
  • Hang dry to maintain fabric integrity.
  • Spot cleaning is recommended to reduce washing frequency and extend lifespan.

Damage caused by excessive or improper washing is not covered under this warranty.

Back Pillows & Cushions

ArtDigest cushions and pillows are designed for comfort and durability, featuring high-quality foam and down-blend filling. Over time, natural softening and shaping will occur—this is not considered a defect.

This Limited Warranty covers defects or abnormal loss of resiliency but does not cover normal compression or flattening of cushions due to regular use.

What Will ArtDigest Do?

For residential and light commercial use, we will:

  • Provide replacement parts at no cost for covered structural failures under the 10-year warranty.
  • Ship replacement parts within 8-14 weeks upon approval.
  • Offer repair solutions or replacement at our discretion.

If a warranty claim is denied, customers will receive a written explanation. Where applicable, we may offer alternative resolutions, such as discounted repair services or replacement parts.

What Does This Warranty Not Cover?

This Limited Warranty does not cover:

  • Materials such as marble, paint, leather, fabric, fiberglass, foams, veneers, and coatings.
  • Damage resulting from misuse, improper assembly, unauthorized repairs, or chemical treatments.
  • Issues caused by oils, harsh cleaning agents, or chemical-based treatments.
  • Normal wear and tear, including fabric fading, staining, and cushion compression over time.
  • Damage from heat, fire, excessive weight, or non-residential use.
  • Issues caused by mold, mildew, vandalism, pet damage, or rodent infestations.
  • Acts of nature, including floods, wind, and extreme weather conditions.
  • Products that have been resold, transferred, or moved outside the original region of purchase (United States, European Union, or Canada).

If products are used in ways inconsistent with their intended purpose, the warranty is void.

Disclaimer of Implied Warranties & Limitation of Liability

Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to the duration of this warranty or the shortest period allowed by law.

ArtDigest's liability is limited to the purchase price of the product. We are not responsible for incidental or consequential damages arising from the use of our products.

Some jurisdictions do not allow limitations on implied warranties or exclusions of incidental damages, so these terms may not apply to all customers.

How to File a Warranty Claim

Filing a warranty claim is simple and hassle-free through Clyde Warranty Portal.

To Submit a Claim:

  1. Contact Clyde: Visit the Clyde Warranty Portal or email support@artdigest.co.
  2. Provide Details: Submit photos, proof of purchase, and a detailed description of the issue.
  3. Resolution Process: Once approved, ArtDigest and Clyde will coordinate the replacement, repair, or resolution process.

For approved claims, ArtDigest will cover the shipping cost for returning defective products for repair or replacement. Replacement parts typically ship within 8-14 weeks.

Dispute Resolution

By purchasing an ArtDigest product, you agree to resolve any disputes through arbitration, as outlined in our Terms and Conditions. Class action lawsuits are waived as part of this agreement.

For more details or to opt out of arbitration, visit:
🌐 www.artdigest.co/terms-of-use

📩 Email: support@artdigest.co
📞 Phone: +1 (833) 700-0068