Frequently Asked Questions
We begin preparing your confirmed order immediately on the same day (Sat-Sun Included) Order is typically sent to the carrier within 1-2 working days, and you will receive a shipping confirmation by email or SMS. This confirmation contains a tracking number for the shipment status.
Yes, shipments are fully trackable. A tracking link is provided to you in your shipping confirmation. Any lost, damaged or delayed shipments are covered in full. If you haven't received your goods within 7 business days, feel free to use Track my order
We offer free premium shipping within the contiguous United States and certain EU countries. Additional shipping costs for certain locations may apply. Please refer to the checkout page to see the total shipping cost.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
You can contact us through our contact page! We will be happy to assist you.